Kayako Word of caution
One thing I have learned throughout the years is to keep away from bad companies. That’s businesses that treat you unfair or badly or is just simple bad at their business. Kayako Warning.
Sometimes this is not possible as with bank or post because there is no better choice. But when it’s – run. Never make use of them again.
One company I’ve left and newer will make use of again i Kayako. Kayako supply Kayako help desk.
Problem is that I had purchase life time free upgrade.
Let me shorten the background of hours of mails and contacts to this fact: that it was all lie. Kayako found a way out of keeping their promise. I see it as a Kayako fraud, nothing less.
I did not acquire the free upgrade.
This surely show that a company starting with ethics and a great service get destroyed simply by making money. Clients are not worth anything anymore.
Greed replace ethics.
To help all others not get into problem with Kayako I give this free advice based upon 40 years as being international business man:
Do never make any type of business with Kayako. Save your selves the trouble of purchase expensive, invest a lot of staff time and company money at the danger of need to leave Kayako anyway once you get so horribly treatment that you just must.